Policies and returns

PAYMENT

All prices are in US dollars and payment is expected in full before the item can be shipped. I accept all major credit cards.

RETURNS

Your satisfaction with your purchase and experience is of the utmost importance to me.  Please don’t hesitate to contact me with questions or concerns and I will try to find a solution to the situation any way I can. 

Please make sure to read product descriptions, dimensions, and shipping policies carefully before completing your purchase.

DEFECTS

In the unlikely event that you receive a defective or damaged product (with the exception of damages incurred during transit) a refund or exchange is possible.  Please contact me within 2 days of receiving your purchase with images and a description of the damage.  Before a refund or exchange is possible, the defective product must be returned in it’s original condition and packaging.  Shipping expenses are the responsibility of the customer.  

Color variation will not be considered an acceptable description for a ‘defective or damaged’ refund or exchange.  I take great care to accurately document and describe my work and color variations may occur because your monitor setting differ from mine.

RETURNED PACKAGES

If a package is returned to me because the buyer provided the wrong address or has not claimed a package after the delivery attempt, a refund will not be issued. The buyer must repay the shipping costs before the item can be shipped again.

THANK YOU!